At Solomon (“we,” “our,” or “us”), we deeply respect your privacy and want you to feel completely secure using our app. We're based in Warsaw, Poland as Phenomenal Sobriety Sp.Zo. o., and we follow GDPR for EU users, CCPA for California residents, and relevant privacy laws everywhere else.

We only collect what we need to make Sol work smoothly for you: your name and login details to create your account, plus your conversations and preferences so we can remember your journey and provide continuity in our chats. We also use essential cookies for session management and optional analytics cookies (which you control via our cookie banner) to help us improve the app.

Your data stays safe with trusted partners we've carefully vetted - Supabase handles our EU-hosted database with strong encryption and row-level security (their DPA is at supabase.com/dpa), while Vercel manages hosting with ISO 27001 certification and EU-US Data Privacy Framework compliance (their DPA at vercel.com/legal/dpa). We don't sell or share your data, and any transfers outside the EEA use safeguards like Standard Contractual Clauses.

You can reach out anytime at support@solapp.com to access, update, delete, or export your data. Questions about cookies? Check our cookie banner or contact us.

See our Terms of Service for how this fits with app usage.

Information We Collect

When you use our website or contact us, we may collect personal information such as your name, email address, and any details you provide through forms or correspondence.

We also collect usage data, including information about how you interact with our website, such as IP address, browser type, pages visited, and time spent on the site. Additionally, we use cookies and similar tracking technologies to improve your experience, analyze website traffic, and enhance our services.

How We Use Your Information

We use the information we collect to:

• Respond to inquiries and provide customer support

• Improve, maintain, and optimize our website and services

• Send updates, newsletters, or promotional content where you have provided consent

• Comply with legal and regulatory requirements

Sharing of Information

We do not sell or rent your personal information. We may share your data with trusted service providers who assist us in operating our website or delivering services, such as hosting providers or email platforms.

We may also disclose information if required to do so by law or if necessary to protect our rights, property, or safety.

Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections to inaccurate or incomplete information

• Opt out of marketing communications

• Request deletion of your personal data, subject to legal obligations

To exercise these rights, please contact us at [Insert Contact Email].

Data Security

We take reasonable measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of those sites, and we encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for any updates.

Professional & Business Contacts

If you work for an organisation that commissions or delivers alcohol or substance misuse services, we may hold a small amount of information about you in your professional capacity, and we may contact you by email to introduce our service.

What we hold. Your name, your work email address, your job title, and the organisation you work for.

Where we get it. From publicly available professional sources. These include your organisation's website, published directories such as the Care Quality Commission register, and professional networking sites such as LinkedIn. We do not buy contact lists.

Why we hold it, and our lawful basis. We process this information under our legitimate interests, to introduce a service that is relevant to your professional role and to respond to you if you ask us for more. We have weighed our interest in reaching you against your rights, and we contact you only at work, only about your professional remit, and always with a way to opt out.

How long we keep it. Only for as long as there is a realistic prospect of a professional relationship. If you ask us to stop contacting you, we keep the minimum needed to make sure we do not contact you again, and nothing more.

Your choices and rights. You can ask us to stop at any time and we will. You also have the right to see what we hold about you, to have it corrected or erased, and to object to our processing. To do any of these, contact us using the details below.

Who we are. Phenomenal Sobriety Limited, company number 16387137, registered at 5 Beaconsfield Road, Coventry. You can reach us at david@talktosolomon.app. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.